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Q4 2024 Customer Satisfaction Survey

ActiveCreated Dec 24, 2025
35
Total Responses
5
Questions
~2 min
Avg. Time
20
This Week

Question Analysis

Breakdown by question

Q1rating

How satisfied are you with our overall service?

35 responses
4.4
average rating
5
13
4
22
3
0
2
0
1
0
Q2yes no

Would you recommend our services to a colleague or business partner?

35 responses
Yes30 (86%)
No5 (14%)
Q3multiple choice

Which of our products do you primarily use?

35 responses
Enterprise Suite10 (29%)
Starter Package10 (29%)
Free Tier8 (23%)
Professional Plan7 (20%)
Q4rating

How would you rate our Enterprise Support team's responsiveness?

10 responses
4.5
average rating
5
5
4
5
3
0
2
0
1
0
Q5text

What improvements would you like to see in our products or services?

27 responses

The API is well-designed and easy to work with. Nice job!

eking@techstart.ioJan 12, 2026, 12:53 PM

Onboarding process was smooth - got up and running in less than an hour.

alexanderp@velocity.comJan 4, 2026, 12:53 PM

Would appreciate better error messages when things go wrong.

emily.kim@innovate.coJan 6, 2026, 12:53 PM

The new dashboard is much more intuitive. Would love to see more customization options.

kaylad@digitaledge.coJan 10, 2026, 12:53 PM

Onboarding process was smooth - got up and running in less than an hour.

kdavis@futuretech.netJan 5, 2026, 12:53 PM

Would appreciate better error messages when things go wrong.

stevenk@nexgen.comJan 13, 2026, 12:53 PM

Onboarding process was smooth - got up and running in less than an hour.

sramirez@synergy.comJan 10, 2026, 12:53 PM

The API is well-designed and easy to work with. Nice job!

aperez@dataflow.netDec 30, 2025, 12:53 PM

Analytics dashboard is comprehensive but could use more drill-down options.

rkumar@futuretech.netJan 10, 2026, 12:53 PM

Great product overall, but the mobile experience could use some improvement.

nallen@pinnacle.ioJan 13, 2026, 12:53 PM

Recent Responses

Latest completed submissions

stevenk@nexgen.com
Jan 13, 2026, 12:53 PM
nallen@pinnacle.io
Jan 13, 2026, 12:53 PM
gregory.shah@globex.com
Jan 13, 2026, 12:53 PM
eking@techstart.io
Jan 12, 2026, 12:53 PM
bcarter@horizon.co
Jan 12, 2026, 12:53 PM